How to open a dispute on AliExpress

Did not receive the product, is it of low quality or different from what you bought?

1 – Open the My orders page;

2 – Locate the product to which you want to open the dispute and click View Details ;

3 – Click on the Open Dispute button, which is next to the nonconformist item;

4 – Choose the option you would like, and fill out the form;

5 – Follow the instructions on the page.

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